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Report or Request a File

This page is for customers who can’t find a firmware/software file, or who found something wrong (broken link, wrong file, missing version, or incorrect details). Submit the form and our team will review it.

New Submission Back to Home
1

Choose Type

Select Request if you need a file, or Report if something is incorrect.

2

Add Details

Include brand/model, version, link (if reporting), and what you expect. More detail = faster resolution.

3

We Respond

Our admins review and update the status. You’ll be notified by email when it changes.

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Tip to get solved faster

If you’re reporting an issue, paste the exact page link and describe what’s wrong. If you’re requesting a file, mention the full device model and current firmware/software version.

Submit your request

Fill in the form below. Fields marked required must be completed.

Choose how we should handle your issue.

Status updates will be sent here.

Attach a screenshot

PNG / JPG / WEBP · Max 4MB

What happens next?

  • Admin review
  • Status updates
  • Email notification

Please make sure the information is accurate before submitting.

FAQ

Clear answers to common questions about updates, downloads, and safety.

How do I find the correct firmware update for my device model?
Tap to view the answer
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Start from the homepage: choose a Brand, then select your Model, then open the Updates list. Each update page shows the version, format, size, and changelog so you can confirm it matches your device.
What information is shown on an update page?
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An update page can include version name/number, file format (ZIP/RAR/USB), size, publish date, notes, and a changelog. This helps you verify the file before downloading.
What does “pinned update” mean?
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When you open an update from a list, we highlight (pin) it at the top of the model page. The URL may include a parameter like ?u=update-slug to show that exact update first.
Is it safe to update firmware?
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Yes—if you choose the correct update for your exact model and follow the recommended steps. Use stable power, do not interrupt the process, and back up settings if your device supports it.
Why are some updates in ZIP or RAR files?
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Some updates include multiple files (firmware + loader + instructions). ZIP/RAR packaging keeps everything together. Extract the archive before copying files to USB or applying the update.
Can I search by brand, model, or update title?
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Yes. Use the search box to find brands, models, or keywords inside update titles. Search helps you reach the correct model faster.
Do you verify files before publishing?
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We organize uploads by brand and model and try to keep titles and notes clear. Always double-check your exact model name before installing any update, because firmware compatibility matters.